Logistics & Route Optimization Solutions for Service Providers

Service providers, including recycling, document retention, uniforms, workplace support, equipment maintenance, inspection and security, thrive based upon the efficiency and effectiveness of their pick-up and delivery operations. They must be able to offer pick-up and delivery services performance that is differentiated by responsiveness, reliability and time in front of the customer. Simultaneously, service providers need to optimize the utilization of their resources to maximize profits and minimize investment. 

Descartes' route optimization solutions helps service providers:

• Experience significant reduction in costs and improved operational efficiency through more effective territory design and service policy strategies.
• Capture a greater market share and increase current customers’ business through dynamic routing that can react to last minute opportunities and changes in customer demand.
• Improve customer service through better on-time performance, more efficient routes that allow for more time in front of the customer and up-to-the-minute status via integrated real-time wireless dispatch and tracking.
• Use Web-based scheduling and delivery status to create revenue-generating opportunities by offering direct scheduling access to customers, premium levels of service and pick up and delivery tracking.
• Collect and organize pick up and delivery and compliance statistics to improve operational performance and better manage customer relationships. 

Service providers can use the Descartes Delivery Management Suite to address business challenges including Strategic Delivery Planning, Warehouse Optimization, Daily Planning (Route Planning), Reservations, Transportation Management, Supply Chain Visibility, MobileLink/Dispatch/Automated Vehicle Locator (AVL), Reporting Services and Connectivity & Messaging.

The Descartes Global Logistics Network (GLN) helps connect trading partners quickly and efficiently using one of the world's largest multimodal networks of transportation and logistics services providers and their customers.

Descartes' service provider customers include:

• Tomra
• Recall
• PHS Group
• Stephenson’s Rental
• Inspection Solutions
• Shred-It