Mobile Resource Management

By integrating design, planning, execution, performance management, mobile solutions and telematics, Descartes maximizes fleet and field worker productivity, improves customer service, provides real-time visibility, and captures the necessary data to drive world class logistics operations.

Descartes has over 30 years of leadership in routing and mobile resource management (MRM). Working with a global network of partners, Descartes offers end-to-end functionality ranging from basic tracking to sophisticated telematics and driver interactive solutions. Descartes’ comprehensive MRM solution offers rapid time-to-value and plays an integral part in supporting and improving a number of key logistics functions and processes, including:

• Strategic Delivery Planning – helps companies build new services, sales territories and replenishment strategies that maximize customer service and profit. 
• Daily Route & Load Planning – basic and advanced features to accelerate a company’s ability to continuously create reliable routes using  fewer trucks, miles and drivers.
• Reservations – enables real-time reservation schedulingto make pickup, delivery, or service promises that keep the fleet productive and the customer happy.
• AVL – helps improve customer responsiveness through real-time resource location and status updates, forward schedule predictability and enhanced exception alerting. 
• Dispatch – leverages integrated wireless devices to enhance real-time job and status communication with drivers and field workers to improve customer service and react to dynamic pickup, delivery or service environments.   
• Wireless Fleet Management – powers Dispatch and AVL with in-cab and handheld wireless devices to that provide GPS tracking, route itineraries, stop statuses, turn-by-turn navigation, and stop data collection.
• Telematics – real-time, data capture from the vehicles on-board computers to monitor engine fault codes, driver behavior, and sensor derived information sources such as doors, lift gates,  and temperature control units.
• Sales and Merchandiser Management – enables straight forward planning, tracking, productivity management, and automated payroll integration for mobile sales workers, retail merchandisers, and other field workers.
• Reporting Services – a standard reporting tool that allows for easy drag and drop report generation so users can create and modify sophisticated reports in minutes.

Descartes Mobile Resource Management features
and benefits include:

•  Web-based access to a full suite of route planning and optimization tools;
• Continuous optimization for dynamic order and resource situations;
•  SaaS options available;
•  End-to-end functionality for planning, dispatch and mobile connectivity;
•  Advanced reporting and analysis tools;
•  Support for passive tracking (e.g. GPS) and driver interaction (e.g. handheld computers) in real time;
•  Support for a full range of mobile devices (e.g. black boxes, Java phones, BlackBerry devices, Windows Mobile devices, and touch screen PCs);
•  Engine diagnostics using fault codes;
•  Driver driving behavior;
•  Maintenance scheduling;
•  State mileage reporting;
•  Fuel efficiency reporting; and,
•  Hours of Service for DOT regulations compliance.